Refund Policy

Thank you for choosing Laptop Online Training. We are committed to providing high-quality training courses. This Refund Policy outlines the terms and conditions under which refunds will be provided for our courses.

1. Eligibility for Refund

Refunds are considered under the following circumstances:

  • Course Cancellation by Laptop Online Training: If we cancel a course due to unforeseen circumstances, you will be entitled to a full refund of the course fees.
  • Technical Issues: If you experience significant technical issues that prevent you from accessing or completing the course, and we are unable to resolve these issues, you may be eligible for a partial or full refund.
  • Dissatisfaction with Course Content: If you are genuinely dissatisfied with the course content and have completed less than 20% of the course, you may request a refund. This is subject to review and approval by our team.

2. Non-Refundable Items

The following items are non-refundable:

  • Completed Courses: Once you have completed more than 20% of the course, no refunds will be provided.
  • Downloaded Materials: If you have downloaded course materials, such as videos, documents, or software, no refunds will be provided.
  • Third-Party Fees: Any fees paid to third parties, such as payment gateway fees, are non-refundable.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us: Send an email to our support team at [insert email address] with your refund request.
  2. Provide Details: Include your name, course name, enrollment date, and a detailed explanation of why you are requesting a refund.
  3. Submit Request: Submit your refund request within 14 days of the enrollment date or the occurrence of the issue that warrants a refund.

4. Refund Review and Approval

All refund requests are subject to review and approval by our team. We will assess your request based on the eligibility criteria outlined in this policy. We may request additional information or documentation to support your request.

5. Refund Processing Time

If your refund request is approved, we will process the refund within 14 business days. The refund will be issued to the original payment method used for the enrollment.

6. Course Transfer

In some cases, instead of a refund, we may offer you the option to transfer your enrollment to another course of equal or lesser value. This is subject to availability and approval by our team.

7. Changes to this Refund Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately.

8. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at:

Laptop Online Training
BU 1-4, Pooja Arcade,
Motiwala Perfumes Lane,
Bhagatalao Main Road,
Nanvat, Surat 395003,
Gujarat, India
Phone: 0261-2424396, +91-9824144698